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GuideFor guests

Your guest account

An optional account that keeps your bookings in one place, fills in your details on booking pages, and can be closed at any time.

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Guests
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Create your account, or sign in

  1. Open resolio.app/account, or press Create an account under a booking’s confirmation.
  2. To create one, press New here? Create a login, enter the email you book with and a password, then press Create account.
  3. A code arrives by email. Enter it under Check your email to confirm the address is yours; it works for fifteen minutes.
  4. Next time, sign in with the same email and password, or press Continue with Google to use your Google account.

An account with nothing saved yet opens on three short questions: your name and phone, where you like to sit, and what you can't eat. Each answer is saved as you go, and Skip for now leaves the rest for Your details.

Your bookings in one place

Your bookings lists your bookings under Coming up and Cancelled and past, at every restaurant where you book with your account’s email, from the past year onwards. Each row shows the restaurant, the day and time, the party, the reference and where the booking stands.

Manage booking opens a booking to change or cancel it, within the restaurant’s rules: see change or cancel a booking. On a past or cancelled booking, a button books that restaurant again for the same number of guests.

Bookings you make after creating the account, with its email, appear on their own. An earlier booking can be added from its own page: follow Create an account there and sign in. A booking made with another email never appears. One the restaurant made for you, by phone for instance, appears once you answer yes to the email asking whether it was you.

Details filled in for you

Under Your details, save your name and phone number; your email is the one you sign in with. Seating wishes and allergies are saved as soon as you tap them.

On a restaurant’s booking page at resolio.app, the form asks Booked with us before? Sign in there and your details fill the empty boxes, with your seating as wishes, never as conditions. The booking button on a restaurant’s own website does not offer this.

The box Send me a reminder before each booking. is ticked to begin with. Untick it to stop the reminders for your upcoming bookings.

Your favourite restaurants

Signed in, press Save beside a restaurant’s name on its booking page, or the heart beside one of your bookings, to keep the restaurant. Press it again to let it go.

The Favourite restaurants card on your account lists them, each with Book a table, which opens its booking page. Nobody else sees the list, the restaurants included.

Closing your account

  1. Under Close your account, press Close this account.
  2. Confirm with Close my account.

Your name, phone number, allergies, seating and favourites are removed, your login is deleted and you are signed out. Your bookings stop being linked to you. This cannot be undone.

Your bookings are not cancelled: each restaurant keeps its own record of them, and the links in your emails still work. You can create a new account with the same email later.

Good to know

  • A restaurant never sees your account or anything saved on it. It sees what was in the booking form when you confirmed.
  • Opening a booking from your account gives it a new private link. The link in your earlier emails then stops working, and emails still to come carry the new one.