Pacing · On Pro
Spread your covers so the kitchen keeps up.
Cap how many guests may arrive in each fifteen minutes, and your booking form stops offering what the kitchen cannot take.
Cap covers, parties, rooms or just the website.
Lunch and dinner each get their own grid, and a blank time stays unlimited.
Covers
How many guests may arrive at once.
Parties, and parties of a size
Also cap the bookings, or the tables of one size, that arrive together.
One room at a time
A room, like the terrace, can have its own limits, stricter than the restaurant’s.
The website alone
A lower cap online, so the phone still has tables to give.
Guests can only book times you can take.
When a quarter to eight fills, your booking form shows it Full at once, even to a guest who already has it open.
Your staff can still seat past a cap.
Online the cap is firm, and every override in the office is recorded against the device that made it.
“Pacing is full at this time. Book again to seat them anyway — it is recorded as an override.”
Close part of the evening, not the day.
Set a quarter-hour to zero to close it, and turn off the override to hold it against staff too.
Seven
Open
In between
Closed
Nine
Open
Questions about pacing.
Can I cap how many guests arrive at once?
Yes, on Pro. Pacing caps the covers booked into any fifteen minutes, for the whole service or one room, and the booking form stops offering a time once it is full. Your staff can still book over it, and the override is recorded.
I run two fixed sittings. Can it do that?
Yes, on Pro. Set the pacing cap to zero for the stretch between your sittings: the day stays open and that stretch closes. A guest who asks for a time in between is shown your sitting times instead.
How long is a table kept for a booking?
As long as you say, by party size and by service, so a pair at lunch and a six at dinner can differ. A host can still stretch one booking when a table is clearly running long.
Pace every service on Pro or Enterprise.
Move down to Starter or Free and your grids stay and keep counting, but no cap is enforced until you move back up.