Get help with ResOlio.
Most questions already have a written answer, and a person answers the rest.
Start with the questions page.
Pick the group your question is about.
Write to one address.
Everything goes to hello@resolio.app, and a person replies within one business day.
What to include
- Your restaurant’s name.
- The booking’s date, time and reference.
- What the screen said, and what you expected.
Something is wrong in the middle of service.
The status page checks ResOlio the moment you open it.
The office shows Reconnecting and catches up by itself when the connection is back. If the status page says the problem is ours, write to us.
A guest looking for their booking?
Only you can change their table, and their confirmation email already shows them how.
The private link in their confirmation
It changes the time or the party size, or cancels, as far as you allow.
Past the deadline, or the email lost
They ring you, on the number in the same email if you gave us one.